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Expresso (Ghana) Internet Bundles…from Cliq

18 May 2011

Hi netsurfers, I’m making this post because of high traffic to the post I made about MTN’s prepaid internet bundles. I use the Expresso modem too and thought I may meet some others’ need by blogging about it too. I may do a subsequent blog to compare the various services especially their charges (prices).. as to what speeds they offer. Some are terribly rip-offs. So Cliq powered by Expresso has its own bundles given some names I really fancy. They are listed below;

Expresso's Cliq Internet Bundles

  (Unfortunately) there is no rollover of unused capacity. I posed a question concerning this on their facebook group wall, and I had a political reply “we are committed to serving our customers better. We have noted your concern and working on it”.
It is worthy to note the speeds of the various bundles. This could inform which bundle you buy.

  • Gold:              3.0 mbps max
  • Premium:       2.5 mbps max
  • Regular:         1.8 – 2.0 mbps max
  • Cliq a Day      1.0 mbps max

It goes without saying that, you need to ensure there is sufficient airtime to purchase the desired bundle. To check your airtime balance;

  1. open your ZTE Wireless Application
  2. Go to the SendSMS section as already described
  3. Enter 01 as the recipient number
  4. Enter BAL as the message
  5. Send

You should shortly receive an SMS (in the InBox) informing you of your airtime balance. Now, I’m pretty sure 1GB should be enough for light use (email, internet searching, social media, chatting, and small attachment upload and downloads. That’s what I usually buy; I do heavy up/downloads somewhere else to save cost.
To buy a bundle,

  1. open the ZTE Wireless Application.
  2. Click the SMS button located on the bottom of the software window; its the fifth one.
  3. Click on the SendSMS tab on the left hand side. You now have two text boxes; the top one is to accept the recipient phone number, and the bottom one for the message’s content.

Purchasing Expresso Bundle

If I wanted to buy 1GB bundle, I’d

  1. enter 777 as the recipient number and
  2. enter act cliq as the actual message. act is the keyword in this command, followed by the name of the desired bundle. You should have something like there is in the image on the left.
  3. click on the Send button; its the second button on top of the first textbox. You should receive a message that “Your request is under progress and will be confirmed shortly”. If all is well,
  4. check your Inbox for another message confirming your purchase. You would want to know your balance especially because insufficient data balance would not allow you to establish a connection. So to check your balance,

1. Go to the SendSMS section as already described
2. Enter 0101 as the recipient number
3. Enter BAL as the message
4. Send

Check your Inbox for a message stating your balance. So go on ahead and browse with an expresso-ic twist!

You can find a list of Expresso’s customer service centers below;

Expresso Customer Service Centres and Contacts

Call Expresso for free on this number: 028-8888888 (all networks).

Customers can also reach Cliq on *88 and *99 (Expresso numbers only)

For those in the Ashanti Region, Expresso Kumasi is in the Aseda House, Adjacent A-Life with Toll free line 0288210029

  1. Esther Bibah permalink

    For the past three weeks or so I have been trying to bundle ghc 15 credit without success. What’s going on

  2. Carl permalink

    Forgotting my modem number how do i get it back buying bundles is giving me a tough time

    • You can call your mobile phone from your modem… then you will get the number from there.
      You can also dial 130 from your modem, and listen for the options… option 4 will mention your modem number out to you.

  3. brookman permalink

    how do i recharge my monthly modem do i have to come to your office every month or there is another way of doing that

  4. David permalink

    for about three weeks now I have not been able to log on to the internet with the expresso modem with a bundle of 15Ghana cedis. what is going on?

  5. Clifford permalink

    how do I set my mobile internet?

  6. rans permalink

    i want to download the modem software…how do i do that

    • hello, I haven’t attempted uploading it here yet… I will try and let you know soon. But how come you don’t have it? Is your modem universal?

      • rans permalink

        yes my modem is universal………………….

      • Hello Samuel, I’m afraid I couldn’t get the software. The expresso modem doesn’t open and give you access to the software like MTN’s does.

  7. fidelix amanor permalink

    hello boss. please i am not being able to install my modem on my windows 8. what do i do?

    • please call Express customer service or use the facebook group to ask about compatibility issues concerning the modem and Windows 8.. it seems they didn’t make room for that.. or perhaps they have a new version (of the modem or software) that may be compatible… let me know their feedback

  8. lydia permalink

    please i want to know how to activate internet on my expresso a motorola phone.

    • hello Lydia, kindly follow the link to their facebook fanpage and post your question there. thank you

  9. emmanuel permalink

    i want to know my device number for my modem

    • it should be on your modem’s box… load airtime on your modem… then dial your one (mobile) number to see your modem’s number display. Give me feedback when it works

    • Send * to 300 on your CLiQ modem..You will get a text with your modem in it..

      • …Emma, there you have it (from the horse’s own mouth)

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